This family Bangladeshi restaurant suffered a fire as a result of a water leak into the meter and mains cables. The resultant electrical sparks set a fire to the
surrounding materials. The restaurant suffered severe heat and smoke damage leaving it unsafe for use.
"Oakleafe came to my restaurant when I was in tears. I was so proud as we had just had it renovated and was preparing for Eid which is one of our busiest times of the year. The fire could not have come at a worse time. My entire family’s life savings are invested in the business and I was extremely distraught. Once Oakleafe explained how they could help me I signed with them and it was the best decision I have ever made"
Contacted insurers and met with their adjuster
Handled all meetings and communications
Liaised with Landlords insurers
Engaged specialist decontamination contractors to clean the property
Appointed Chartered surveyors to prepare a reinstatement scope
Oversaw repairs to the property
Replaced all equipment and machinery
Calculated Business Interruption (BI) & ICOW for insurers to reimburse loss of income
Prepared and presented a thorough claim file
"Thanks to the abilities of Oakleafe my restaurant was back to brand new in a few months. I received back all the money I had lost in takings and the out of pocket expenses I suffered after the fire happened. All my stock was replaced but he best bit is I now have the very latest kitchen equipment available that makes us produce much more food and quicker – we are even more profitable than before. I wouldn’t have known where to start."
If you have been declined while trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.