Oakleafe Claims Wales has a revenue-generating policyholder VIP service for claims management that you can rebrand. Our Pre & mid-term surveys also support your risk presentation to Insurers and will provide VARs. This service includes reports, values at risk, and reviews of the conditions precedent in the policy. Insurance Act legislation has placed brokers in a high-risk environment when it comes to handling claims in-house and these services minimise all elements of your exposure to liability.
As a broker, a conflict of interest exists when you get involved in the claim process. Handling claims and staying compliant is a drain on staffing that incurs costs that cannot be passed on - resources perhaps better used to generate revenue elsewhere through your broking activities.
Handling claims is complex with the number of repudiated claims increasing. Retaining your client is usually synonymous with a claim getting paid in the event of an incident. Let us improve your processes and professionalism for all your policyholder claims.
Your clients will expect to receive a high-quality claims service from their insurer or broker. We can offer you that.
Through our patented claims outsourcing solution, your clients will receive a dedicated service on their side. We are excellently placed to provide the skills and resources to meet your policy holders claims challenges.
Deal with your insurance company and their loss adjuster, investigator, surveyor etc.
Organise drying out or decontamination specialists to clean your home.
Negotiate emergency funding and interim payments.
Re-home pets into suitable accommodation.
Arrange estimates and valuations, and accurately quantify the full extent of your claim.
Catalogue, photograph and present your contents claim to insurers.
Arrange Alternative Accommodation.
Compile and present the claim to insurers.
If you have been declined while trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.