Weather-Related Business Insurance Claims in Wales

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Written By
Lee Goodwin
Last Updated
9 March 2025

How are businesses in Wales coping with the rise in weather-related insurance claims?

Businesses in Wales are facing significant challenges due to the rise in weather-related insurance claims but are also benefiting from various support measures and adapting their strategies:

Government Support

The Welsh Government has implemented several initiatives to help businesses cope:

– Emergency funding of up to £2,500 per business affected by flooding through the Business Flood Relief Grant Scheme.
– A Local Authority Hardship Scheme offering £1,000 to affected businesses in areas like Merthyr Tydfil.
– The Welsh Government Discretionary Assistance Fund (DAF) provides grants to those impacted by floods[6].

Insurance Industry Response

Insurers are adapting to the increasing frequency and severity of weather-related claims:

– Paying out an average of £13 million daily in 2023 to help businesses and homeowners cope with unexpected events.
– Offering more flexible policy options and guidance on risk mitigation to support customers while managing cost pressures.

Businesses in Wales are grappling with rising weather-related insurance claims, driven by more frequent and severe weather events, particularly flooding. In 2023, UK-wide payouts for such claims surged to £573 million, a 36% increase from the previous year, with Welsh businesses facing rising premiums and record-high claims. Despite these challenges, government support and adaptive strategies are helping businesses mitigate risks and recover.

Government and Industry Support:

The Welsh Government offers financial aid, such as the Business Flood Relief Grant Scheme providing up to £2,500 per business and the Property Flood Resilience Repair Grant for flood-hit businesses to enhance future protection. Additional schemes, like fast-tracked loans from the Development Bank of Wales, and assistance from Welsh Water for insurance excesses, further support recovery. Insurers, meanwhile, have introduced flexible policies, risk mitigation guidance, and rapid claims payouts averaging £13 million daily across the UK in 2023.

Business Strategies:

Businesses are proactively conducting risk assessments, investing in preventive measures, and maintaining detailed documentation to streamline claims. Quick reporting of damage and robust risk mitigation efforts, such as safety training and property protection upgrades, are reducing vulnerabilities and managing costs.

Support Services:

Initiatives like Business Wales provide post-flood recovery advice, interim trading spaces, and financial planning assistance. Tax relief options, such as business rate relief, also offer critical support.
Through a combination of government funding, industry adaptation, and strategic business efforts, Welsh businesses are striving to navigate the challenges posed by extreme weather events while building resilience for the future.

Business Strategies

Welsh businesses are taking proactive steps to mitigate risks and manage insurance costs:

Risk Assessment and Presentation

– Conducting comprehensive health and safety risk assessments.
– Compiling thorough reports on business conditions for insurers, potentially lowering premiums.

Risk Mitigation

– Implementing detailed risk-assessment records and comprehensive training practices to demonstrate commitment to safety.
– Investing in preventive measures to protect properties against future storms.

Claims Management

– Maintaining thorough documentation of assets and damage to streamline the claims process.
– Acting swiftly after weather events to report damages and initiate claims.

Challenges

Despite these efforts, businesses in Wales continue to face difficulties:

– Record-high weather-related claims, with UK-wide payouts reaching £573 million in 2023, a 36% increase from 2022.
– Rising insurance premiums, with some regions experiencing increases of up to 19%.
– Increased frequency and severity of extreme weather events, particularly flooding.

As the climate changes, Welsh businesses must remain adaptable and proactive in their approach to weather-related risks and insurance management.



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What support is available for businesses in Wales affected by weather-related damage?

Several support measures are available for businesses in Wales affected by weather-related damage:

Financial Assistance

Business Flood Relief Fund
– Grants of up to £2,500 per business to support immediate cost recovery from damage and disruption caused by storms.
– Eligible for SMEs based in Wales that have suffered severe disruption due to flooding.
– Can be used for costs such as replacing damaged stock, equipment repairs, and cleaning.

Welsh Government Support
– Emergency funding of up to £2,500 per flood-affected business through the Business Flood Relief Grant Scheme.
– The Development Bank of Wales offers fast-tracked loans from £1,000 – £50,000 through the Wales Micro Loan Fund for impacted smaller businesses.

Insurance-Related Support
– Welsh Water is willing to consider a contribution towards insurance policy excess of up to £2,500 for customers who have used their own insurance.

weather-related business insurance claims in Wales

Business Advice and Support

Business Wales
– Provides post-flood recovery business support, including practical advice and signposting to relevant agencies.
– Offers assistance with detailed recovery plans for cash flow, liquidity, and effects of disrupted trading.
– Can help find interim business space to continue trading while recovering from flood damage.

Employment Support
– Advice on options to keep businesses trading and retain staff or guidance on redundancies if necessary.
– Support for affected individuals through Careers Wales, Working Wales, and Jobcentre Plus.

Property Protection

Property Flood Resilience Repair Grant
– Up to £5,000 available for eligible flood-hit property owners to make their businesses more resilient to future flooding.

Tax Relief

Business Rate Relief
– Affected businesses can apply to their local authority for business rate relief.

These support measures aim to help Welsh businesses recover from and build resilience against weather-related damage, recognising the increasing challenges of extreme weather events.

We Can Help

Oakleafe Claims have represented policyholders and managed their insurance claims since before the First World War. We have vast expertise and experience in both domestic and commercial insurance claims with thousands of satisfied policyholders who have received their deserved insurance settlement. With no upfront fees required, our internal data shows that insurance claims managed by professional loss assessors like Oakleafe can expect a settlement up to 40% higher than claims managed by the policyholder.



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Our insurance claim professionals will explain the claim process to ensure you understand your options.
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